Managed Services and Support

Focus on growth while we manage your data governance and observability operations. Our Managed Services & Support offering ensures the Erisna Platform runs smoothly, securely, and continuously delivers value — without the overhead.

Data Governance as a Service

Data governance isn’t a one-time project — it’s an ongoing discipline. We provide:

• Stewardship workflows, data lineage and provenance tracking
• Metadata sync validation, schema change and impact analysis
• Connector performance, health checks and system monitoring
• Alert resolution and uptime optimization

Stay compliant and in control without lifting a finger.

Data Observability as a Service

Detect and act on data issues early.

• Scheduling and automating data quality checks
• Monitoring key metrics and investigating root causes quickly
• Unifying visibility for all stakeholders and align data reliability with business KPIs
• Integrations with Slack, Microsoft Teams, Jira or Email for real-time alerts

You'll know what broke, when and why - and we'll often fix it for you.

Reliable Support, Backed by SLAs

All plans come with guaranteed SLAs, support channels, and escalation paths;

• 24/7 monitoring
• Email, chat, and ticketing support
• Incident logs and monthly ops reports
• Optional white-glove onboarding for internal teams

Scale Without Scaling Your Team

As your data grows, so does the complexity of managing it. Our managed services scale alongside your business — without the burden of hiring and training.

Stay focused on innovation while we keep your data platform reliable, governed, and trusted.